Reviews
Explore Customer Reviews
The pocket wifi was great, the only issue is with the battery life, it was a bit short. Overall the speed was really good, even with 3 devices. Some other people mentioned and i experienced the same thing when i looked for the kiosk where i needed to pick up the wifi, didnt know that i was at the right place or not, and the lack of english speakers around the airport didnt help much to find it. And the women at the different kiosk didnt even know that the wifi rental was next to her and wanted to send us to 2 level above. But when we made sure that we were at the right place from the beginning, the service was quick and good when we picked it up and the return was smooth and easy too. Overall it was great.
Thank you, Kira! for taking the time to share your experience with our Unlimited Korea Pocket WiFi. We are glad to hear that you found the speed to be good and were able to connect multiple devices without any issues. We apologize for any inconvenience caused by the shorter battery life and will take this into consideration for future improvements.
We are also sorry to hear about the confusion you experienced in locating our kiosk. We understand that language barriers can be frustrating, but we are constantly working on improving our services to make it easier for our customers. We appreciate your feedback and will use it to enhance our operations.
Thank you for choosing our product and we hope to have the opportunity to serve you again in the future.
All good but battery life was little short
Hi there, thank you for your feedback, Jessica. We apologize for any inconvenience caused by the battery life being a bit short. We are constantly working to improve our product and will take your comment into consideration. Thank you for choosing our Unlimited Korea Pocket WiFi. Have a great day!
Pretty good experience. The WiFi egg was very slim compared to most companies that I've used. WiFi worked most of the time (96%). Return and pick up was easy
Thank you Eloise, for your positive feedback, on our Unlimited Korea Pocket WiFi! We're glad to hear that it worked well for you and that our device's slim design was convenient. We apologize for the downtime. We appreciate your support and hope to see you again soon!
Works great
Hi there! Thank you for leaving a review. We're glad to hear that our Unlimited Korea Pocket WiFi is working great for you. If you ever need any assistance, please don't hesitate to reach out. Happy travels!
It was easy to make a reservation for the rental and the price was great. The wifi worked well in Seoul and the DMZ area. The only issue was that we had a hard time identifying the kiosk as the company rents out under the name of KT counter, not under the name, “Pocket Wifi Korea”. I needed to ask 2 people to find out which counter it was from. Even the woman who worked right next to the KT Pocket Wifi Korea did not know the counter was right next to her and she tried to send us far.
Hi there, thank you for taking the time to leave us a review. We're glad to hear that you found our reservation process easy and our prices affordable. We apologize for any confusion with locating our kiosk, but we're happy to hear that you were able to find it eventually. We appreciate your feedback and we hope to serve you again in the future. Thank you for choosing Unlimited Korea Pocket WiFi!
Limited availability in many areas. Kept losing connection. Needed to reboot many times each day
Hi there, thank you for leaving a review. We're sorry to hear that you experienced limited availability and connection issues with our Unlimited Korea Pocket WiFi. We understand how frustrating that can be and we apologize for any inconvenience caused. Our team is constantly working to improve our coverage and connection, and we appreciate your feedback. If you ever experience any difficulties, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing our service and we hope to have the opportunity to serve you again in the future.
Great. Easy pick up and drop off and worked well in Seoul and Busan.
Thank you for your kind words and for choosing our Unlimited Korea Pocket WiFi. We are happy to hear that it was easy for you to pick up and drop off, and that it worked well in both Seoul and Busan. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Happy travels!
Very easy to pick up and drop off. It was effective and easy to use.
Thank you for your positive feedback! We're glad to hear that our service was convenient for you and that the pocket WiFi was effective and easy to use. We hope to have the opportunity to serve you again in the future. Have a great day!
It was very convenient and reasonable to rent the pocket WiFi.
Thank you for your positive review! We are so glad to hear that our Unlimited Korea Pocket WiFi rental was convenient and reasonable for you. We strive to provide the best service possible and are happy that we were able to meet your needs. Thank you for choosing us!
Good battery life lasted me a couple hours or a good half day. I would definitely book again
Hi there! Thank you for choosing our Unlimited Korea Pocket WiFi and for taking the time to leave a review. We're thrilled to hear that the battery life was able to last you a good amount of time during your trip in Seoul. We're glad to have been a part of making your trip a great one and we would be more than happy to have you book with us again in the future. Have a fantastic day!
The battery life during the day does not last long enough, 8 hours even with fully charged.
Hi there, thank you for sharing your feedback about our Unlimited Korea Pocket WiFi. We apologize for any inconvenience caused by the battery life not lasting long enough. We strive to provide the best service possible and will take your comment into consideration for future improvements. Thank you for choosing our product. Have a great day!
Wish the battery lasted a little longer. We were on tour so left in the morning and came back evening. Overall it was very convenient for us.
Hi there,
Thank you for your feedback. We appreciate your comments and will definitely take them into consideration as we continue to improve our product. We're glad to hear that our Unlimited Korea Pocket WiFi was convenient for your tour. We hope to have the opportunity to serve you again in the future.
Easy to use and very reliable. Made access to internet easy and fast. Thank you! I will rent again when I come back to visit South Korea!!!
Thank you for taking the time to leave a review! We're glad to hear that our Unlimited Korea Pocket WiFi made your trip memorable and provided easy and fast access to the internet. We look forward to welcoming you back to South Korea and providing you with our reliable service again. Happy travels!
wifi coverage was great. even in the nountains and jeju island.
Thank you for your positive feedback! We are thrilled to hear that our Unlimited Korea Pocket WiFi provided great coverage for you, even in the mountains and Jeju Island. We strive to ensure our customers have a reliable and convenient internet connection during their travels. Thank you for choosing our service. Have a great day!
Highly recommend!
Thank you for your positive feedback! We're glad to hear that our Unlimited Korea Pocket WiFi was a must-have for your trip. We appreciate your recommendation and hope to continue providing great service for your future travels. Have a fantastic day!
Top
Thank you for your kind review! We are glad to hear that you had a great experience with our Unlimited Korea Pocket WiFi. We appreciate your support!